1. Pre-Order Duration:
  • Pre-orders typically take 1-2 weeks to process before shipping. This allows us to ensure that each item meets our high standards of quality and craftsmanship.
2. Communication:
  • Upon placing a pre-order, you will receive a confirmation email with the details of your purchase and an estimated shipping date. We'll keep you informed at every step of the process.
3. Shipping Method:
  • We use reliable shipping services to ensure the safe and timely delivery of your order. Shipping options and estimated delivery times will be provided during the checkout process.
4. Shipping Costs:
  • Shipping costs are calculated based on your location and will be displayed at checkout. We may offer free shipping promotions from time to time, so keep an eye out for any ongoing offers.
5. International Shipping:
  • For international orders, additional shipping fees may apply, and delivery times may vary. Please check our international shipping rates during the checkout process.
6. Order Tracking:
  • Once your order is shipped, you will receive a tracking number via email. You can use this information to track your package and get real-time updates on its delivery status.
7. Delays and Updates:
  • In the rare event of unforeseen delays, we commit to keeping you informed and updated on the status of your pre-order. Your satisfaction is our priority, and we appreciate your patience.
8. Questions and Support:
  • If you have any questions or concerns about your pre-order, shipping, or any other related matters, our customer support team is here to assist you. Feel free to reach out to [customer support email or contact form].
Thank you for choosing BlnkCanvs. We look forward to delivering a seamless and enjoyable shopping experience as you create your unique story with our exceptional pieces.